Articles
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The Power of the Pareto Principle: Achieving More by Focusing on What Matters Most
15 years ago, when I first learned about the Pareto concept, I was amazed by its power. It’s fascinating how a simple principle can have such profound applications across industries,…
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Delighting Yesterday, Demanding Today: How Customer Needs Evolve with Kano Analysis
The Kano Model is a powerful tool for understanding customer needs and prioritizing features in product development. But its true strength lies in its ability to reveal how those needs…
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Return on Expectations 101
Return on Expectations (ROE) is a growing trend as it is a practice that is becoming very popular across many organizations. Some of reason behind this growing level of interest…
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Conquer the Fog of Unknown Unknowns!
As engineers, we thrive in the realm of the known. We analyze, design, and build, taking complex problems and transforming them into tangible solutions. But stepping into the world of…
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